Messaging privacy policy AND TERMS and conditions
Effective Date: May 14, 2025
Root Development, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information about you when you opt-in to receive SMS messages from us.
When you opt-in to receive SMS messages, we collect:
• Your phone number
• Consent to send customer care SMS messages
• Your email address
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website.
Messaging Terms and Conditions:
By opting-in to receive SMS messages from Root Development, LLC, you are agreeing to receive customer care messages from Root Development, LLC. We send customer care messages which answer questions and are for conversational messaging with our contacts. You will receive only customer care messages related to your inquiries or account. No promotional or marketing messages will be sent.
• Message and data rates may apply.
• Message frequency varies.
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.
To Whom We Disclose Your Information:
We will never disclose your information to any third party, unless required by law or administrative order. We do not share your personal information, phone number, email or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We do not share your mobile opt-in or SMS consent with anyone.
Protection of Information:
We take steps to protect your information against unauthorized use or disclosure.
Updates:
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us:
You can reach us by texting the word HELP for support to 617-588-2116. You may also contact us directly at the same number.